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Pro 12, Err -23

Happy Nomad

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Happy Nomad

Grrr. Hardware failure forced me to purchase a new pc. Trying to install Nitro Pro 12. Deactivated 2 of 2 licenses.. now showing 0 active. Installed Trial ver, tried to activate with my serial number only to receive the err -23.

What did I miss? What do I try next? What additional info do you need from me? 

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  • Official Nitronaut
Allain Umailin

Hello @Happy Nomad,

Thank you for reaching out to us through our Community Forums!

I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.

Thanks for choosing Nitro Pro and I hope this helps!

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