Happy Nomad Posted March 6, 2019 Report Share Posted March 6, 2019 Grrr. Hardware failure forced me to purchase a new pc. Trying to install Nitro Pro 12. Deactivated 2 of 2 licenses.. now showing 0 active. Installed Trial ver, tried to activate with my serial number only to receive the err -23. What did I miss? What do I try next? What additional info do you need from me? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 6, 2019 Official Nitronaut Report Share Posted March 6, 2019 Hello @Happy Nomad, Thank you for reaching out to us through our Community Forums! I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
Happy Nomad Posted March 7, 2019 Author Report Share Posted March 7, 2019 I'm back in business... Thank you!!! Link to comment Share on other sites More sharing options...
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