Jump to content

Functions not active


Recommended Posts

Type text and quick sign are not active and won't allow me to use most of other functionality in the program in a specific file.  I opened a new PDF and could operate it.  Is there a way to unlock a document so that I can sign it?  Thank  you to anyone who can help  



Link to comment
Share on other sites

  • Official Nitronaut

Hello @rrader,

Thank you for posting on our Community Forums!

From your description, sounds like it is a secure file. You can check this and the security settings by opening the file in Nitro. Right click on a page on the file, then choose Document Properties. Go to the Security tab to check the settings.

Please note, like other PDF programs, Nitro cannot reset the security settings of locked PDF files. You can either ask the author of the file to give you a copy that has no security settings in place, or he can give you the password if it was locked it with a password.

Let us know if you have other questions. Cheers!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.