LisaH Posted March 12, 2019 Report Share Posted March 12, 2019 We have bought a new PC and our IT people have installed it. Problem is the licence/serial number for our nitro is apparently on the old PC. How do we go about re-activating it on the new machine. Do we download a new copy of Nitro Pro on the new machine? Then how do we get a serial number? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted March 13, 2019 Official Nitronaut Report Share Posted March 13, 2019 Hello @LisaH, Thank you for reaching out to us through our Community Forums! Please send me your serial number via Direct message so I can check it and make the necessary changes for you. Cheers! Link to comment Share on other sites More sharing options...
LisaH Posted March 13, 2019 Author Report Share Posted March 13, 2019 Hi Leslie That is the problem... the serial number is on the old machine. We have paid for a subscription so we are just wanting another one sent to us. How do we do this? Link to comment Share on other sites More sharing options...
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