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Lowercase q Not Working

Steven Lawrence

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Steven Lawrence

The lowercase letter "q" does not work on my computer in Nitro when using the type text, text box, call out, etc. Capital "Q" works, and shift+ctrl opens the preferences. Lowercase "q" works in all other programs except Nitro for me. I have uninstalled with Revo and reinstalled with no luck. I have also tried a different keyboard.

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  • Official Nitronaut
Allain Umailin

Hello @SMLNitro,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the following?:
-The serial number of your Nitro Pro. This matters because our business installers are different from the online ones.
-Nitro Pro build (format is 12.X.X.X, e.g. you're working with. You can find these out by clicking on 'About Nitro Pro' under the Help tab

Thank you very much in advance and I am looking forward to hearing back from you. 

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