how to solve 0x40030004 error

[Ricardo Mendoza 0]

I tried to open a file in nitro pro 10.5 and the software shows error 0x40030004 and I can't open the file. I need to know what I must do in this case.

regards

Ricardo Mendoza

[AllainU 0]

Hello @Ricardo Mendoza,

Thank you for reaching out to us through our Community Forums!

Before continuing, I should let you know that we no longer support Nitro Pro 10 or older. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy

As a courtesy, kindly note the only work-around to fix this issue is to open the file in Adobe Reader, re-saving it and re-opening it in Nitro Pro 10.

Thanks for choosing Nitro Pro and I hope this helps!