CC5 0 Report post Posted March 21, 2019 I believe we are eligible for Nitro Upgrades but I am receiving the following message. We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue. Thank you Share this post Link to post Share on other sites
AllainU 0 Report post Posted March 21, 2019 Hello @CC5, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro you're trying to upgrade. Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites