Jump to content

Can't print to Nitro from browser


walker

Recommended Posts

Hi,

I tried printing from chrome and Microsoft edge and can print to a printer and word pdf creater but cannot print to nitro.  I can choose nitro as the printer but the window never pops up to say where to save it so it does nothing.  I am thinking it is a pop up security feature but I don't know how to fix it.  Let me know what you think. 

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @walker,

Thank you for reaching out to us through our Community Forums!

If you are printing to Nitro PDF Creator, could you please go to File > Print > select Nitro PDF Creator 12 > click Properties > Target Filename > Auto generate file name? How did it go?

WebpageToPDF_Auto-generate-filename.thumb.png.7ed327107cb9b71b56c24ce247c78c30.png

If above didn't help and in order for me to further assist you with your concern, could you please send me a private message and provide the following?:
-Nitro Pro build (format is 12.X.X.X, e.g. 12.0.0.112) you're working with. You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 12.X.X.X, e.g. 12.0.0.112) or you can go to Control Panel > Programs and Features.
-Does this happen with every websites or with specific ones?

Thank you very much in advance and I am looking forward to hearing back from you.

Link to comment
Share on other sites

Thank you!  So it worked for printing from the web generally and from printing an online email.  I did get a notification when I tried to print a receipt from SW Airlines so it must partially be something else too.  A pop up popped up and said something on the website is blocking nitro.  "it appears to be locked or otherwise inaccessible..."  i don't know how to upload screen shot. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.