Nitro Pro crashes when trying to browse files

[Richard K 0]

Recently Nitro Pro has started crashing when browsing files to open or trying to save as on local file system.

Error message is -

The instructions at 0x000007FFD2B8323A0 referenced at memory 0x000007FFD2B8323A0. The memory could not be written.

Only just started happening.

 

[Leslie V. 0]

Hello @Richard K,

Thank you for reaching out to us through our Community Forums!

Have you tried running a repair or reinstalling? If you haven't yet, please do a complete uninstall and then reboot your computer.

Afterwards, please get the latest build for your purchased version here: https://www.gonitro.com/nps/product-details/downloads

I hope that helps!