Lost serial number/activationcode

[Henk de Lange 0]

My PC was W7 and now W10; i re-installed nitro pro 7 but i don't have the acivation code (only numbers)

Cleverbridge customer support can not help me (several mailings)

the serialnumber is **7*******;  purchase number 3*****

Can you provide me the serialnumber again?

 

Edited March 25, 2019 by Leslie V.
Confidential information edited

[Leslie V. 0]

Hello Henk,

Thank you for reaching out to us through our Community Forums!

The license code you provided is correct. You just need to install the correct build from here.

Cheers!

[Henk de Lange 0]

On 3/25/2019 at 3:47 PM, Leslie V. said:

Hello Henk,

Thank you for reaching out to us through our Community Forums!

The license code you provided is correct. You just need to install the correct build from here.

Cheers!

This is what i get when i try to download the file:

404 Not Found

• Code: NoSuchKey
• Message: The specified key does not exist.
• Key: professional/nl/enterprise/nitro_pdf_professional7_x64.exe
• RequestId: 4275F29404E839ED
• HostId: QcehWWmxevFfhKlVp7WaW5f+5tJpi1miBPDIHyECUTwQ9GYQNaF9qmzq3TsY02LEAyt9433uWFk=

[Leslie V. 0]

Hello @Henk de Lange,

Please try the installers here instead.

https://www.gonitro.com/de/installers/business/v7/msi/download

Hope that helps!