Wahid Posted March 25, 2019 Report Share Posted March 25, 2019 Hi, my old laptop became defective and I am now using a new laptop and wanted to transfer the nitro software onto my new device. I manually deactivated on my old laptop and entered the serial number on my new laptop but it gave me error 23, I then went on the nitro website and deactivated as there was one device (out of the maximum of 2) which was still using the serial code (this device was my previous previous laptop), I've fully deactivated nitro from my previous devices but I'm still not able to use the serial number on my new laptop and keep getting the same error 23 about the license number already being used and that I should deactivate on the other computers before attempting to activate again, it's quite frustrating. Please could someone help? Link to comment Share on other sites More sharing options...
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