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Can't find license information

Dennis P

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I checked with Cleverbridge, but they don't have a record of my buying NitroPro.  I have an sso.gonitro login and password, but I can't find anywhere to login.  Nitro would have been purchased approximately 3 years ago.  Have had so many computers that I cannot locate original information.



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Allain Umailin

Hello @Dennis P,

Thank you for reaching out to us through our Community Forums!

I am afraid I am unable to find a purchase under your email address.

In order to help you with your request, can you please provide the following information by sending me a private message?

-The full name and address of the purchaser
-The email address used to purchase Nitro Pro

If you purchased this directly through our online store, I will be able to find a record of this. If you purchased through a re-seller of Nitro, you will need to contact them directly as we do not have records of their purchases. 

Looking forward to hearing back from you soon.

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