Lucas 0 Report post Posted March 26, 2019 Nearly every installation I perform on Windows 10 results in a computer ID of 0000-0000-0000-0000-0000. I have gone through all the troubleshooting regarding network adapters and NetBIOS settings. Is there anyway to regenerate this computer ID without re-installing Windows? I have looked everywhere for a way to clear this bugged and 'Cached' computer ID and installation ID. *** I can not contact Nitro support every time I need to use my multi-activation serial. Please do not open another ticket that will simply allow me to activate 0000-0000-0000-0000-0000 an additional time. This also seems to mess up my license counts. How can i regenerate the computer ID? Side note: When searching this issue I come across links like this http://v7.nalpeiron.com/customer/portal/articles/1462338-computer-id-is-all-zeros-v7 . I can not access any of "v7.Nalpeiron.com" URLs, tried from multiple networks, I get Error 504. Are these no longer accessible? Share this post Link to post Share on other sites
AllainU 0 Report post Posted March 26, 2019 Hello @Lucas, Thank you for reaching out to us through our Community Forums and my apologies for this inconvenience. To further assist you with your concern, I just sent you an email response through your support ticket. I will wait for your response through the support case. Cheers! Share this post Link to post Share on other sites
Benc 0 Report post Posted April 11, 2019 Exact same problem here. Can you help me with this also @AllainU? Share this post Link to post Share on other sites
AllainU 0 Report post Posted April 11, 2019 Hello @Benc, Thank you for reaching out to us through our Community Forums! To further assist you with your concern, a support case was created on your behalf. You will hear from us soon. Cheers! Share this post Link to post Share on other sites
