Zind 0 Report post Posted March 28, 2019 We have multiple Nitro 10 licenses for workstation at our facility. When trying to convert any type of file to pdf through the context menu, Nitro generates the error: "The creation process encountered an error, and failed to create the PDF file." I have performed typical troubleshooting steps like repair, re-install, etc... This error is occurring on multiple workstations. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted March 29, 2019 Hello Zind, Thank you for reaching out to us through our Community Forums! Please make sure you have Nitro Pro 10.5.9.14 installed, that is the latest build of version 10. You can find the installers here . Hope that helps! Share this post Link to post Share on other sites
QueenB 0 Report post Posted June 20, 2019 Hello, I installed the latest version and I am still getting this error. What step is next? Share this post Link to post Share on other sites