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Nitro Pro 9 not opening any documents


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  • Official Nitronaut
Allain Umailin

Hello @vgl200,

Thank you for reaching out to us through our Community Forums!

I should let you know that we no longer support Nitro Pro 10 or older. It has been discontinued as documented in our Sunset Policy:


If repairing didn't help, kindly uninstall and reinstall Nitro Pro 9.

If same issue persists, kind access our Upgrade Portal https://www.gonitro.com/pro/upgrade and enter your v9 serial number so you can upgrade to Nitro Pro 12.

Thanks for choosing Nitro Pro and I hope this helps!

Edited by AllainU
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