Nitro Pro 9 not opening any documents

[vgl200 0]

Why won't my Nitro Pro 9 open any documents?  I just repaired it and it still doesn't work

[AllainU 0]

Hello @vgl200,

Thank you for reaching out to us through our Community Forums!

I should let you know that we no longer support Nitro Pro 10 or older. It has been discontinued as documented in our Sunset Policy:

https://www.gonitro.com/support/sunset-policy

If repairing didn't help, kindly uninstall and reinstall Nitro Pro 9.

If same issue persists, kind access our Upgrade Portal https://www.gonitro.com/pro/upgrade and enter your v9 serial number so you can upgrade to Nitro Pro 12.

Thanks for choosing Nitro Pro and I hope this helps!

Edited April 1, 2019 by AllainU