Kevin Brown Posted April 3, 2019 Report Share Posted April 3, 2019 im not quite sure why Nitro support isn't helping with this issue!!!! I am have disabled the program from the crashed laptop, never received a new serial number & can not get anything other than activate trial version to pop up. anyone know what i'm doing wrong? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted April 3, 2019 Official Nitronaut Report Share Posted April 3, 2019 Hello @Kevin Brown , Thank you for posting on our Community Forums! I have sent you your serial number via direct message so you can try reactivating. After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial. Hope that helps! Link to comment Share on other sites More sharing options...
Garth Putter Posted August 8, 2019 Report Share Posted August 8, 2019 (edited) hi my laptop has crashed and i would like to reinstall my nitro onto spare laptop Edited August 8, 2019 by Garth Putter spelling Link to comment Share on other sites More sharing options...
Garth Putter Posted August 8, 2019 Report Share Posted August 8, 2019 how do i deactivate users on our nitro? as we have computer that have crashed i tried and got this notice:Please contact the Nitro Support Team to deactivate devices belonging to this serial number. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted August 8, 2019 Official Nitronaut Report Share Posted August 8, 2019 Hello @Garth Putter, Please send me your serial number via direct message so that I can check. Thanks! Link to comment Share on other sites More sharing options...
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