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computer crashed trying to load Nitro into new laptop


Kevin Brown
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Kevin Brown

im not quite sure why Nitro support isn't helping with this issue!!!! I am have disabled the program from the crashed laptop, never received a new serial number & can not get anything other than activate trial version to pop up. anyone know what i'm doing wrong?

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  • Official Nitronaut

Hello @Kevin Brown ,

Thank you for posting on our Community Forums!

I have sent you your serial number via direct message so you can try reactivating.

After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial.

Hope that helps!

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  • 4 months later...
Garth Putter

hi my laptop has crashed and i would like to reinstall my nitro onto spare laptop

Edited by Garth Putter
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Garth Putter

how do i deactivate users on our nitro? as we have computer that have crashed i tried and got this notice:Please contact the Nitro Support Team to deactivate devices belonging to this serial number.

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