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Marcin

Printing from other program to Nitro issue

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Marcin

Hello,

When I try to print from any program to Nitro 11.0.8.470 i pick Nitro PDF Creator printer but nothing happens. In Nitro PDF Creator Printer I have document status "Sent to printer". 

Also in Printing Preferences I have tab "Nitro PDF Creator(Pro 12)" I know that user of affected machine tried installing Nitro PDF Pro 12, uninstalled it and installed Nitro PDF Pro 11 again. 

So I assume it might be an issue. Tried removing all traces of nitro pro as someone advised here Trouble with getting nitro pro 11 print but issue still occurs. 

This happens every time. I tried reinstalling it few times, restarting machine and restarting Printer Spooler service. 

Have you any other ideas what could I do to fix it? 

 

 

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AllainU

Hello @Marcin,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, a support ticket was created on your behalf and a colleague of mine already sent you an email.

For better case handling, kindly continue responding through the support case.

Cheers!

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