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Convert from PDF to Word - missing some letters


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I have a problem with some letters not being included in the conversion from PF to WORD. The same happen when I do a copy from the PDF document to WORD.


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Reymund Oyong

Hi @Brebjoer,

Thank you for reaching out to us through our Community Forums!

Could you please provide details to the following so I can assist you further? 

• Version of Nitro Pro you are on. To locate it, open Nitro Pro then go to Help tab > About Nitro Pro (Ex: Nitro Pro 12.x.x.x)
• Provide a copy of the file (with confidential information extracted) so I can perform a test on our end. 

Lastly, please provide the serial number you used to activate your Nitro Pro software. Please send the serial number through private message

To send a private message, mouse hover to my username then click message. 

Kind regards, 

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