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Activation not working (-23:error)


Gangledore
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I have exactly the same problem. I have two activations available. I use Nitro on one desktop and one laptop. Had to re-install Windows on both. Through the licence portal I deactivate both machines. The install and activation on the desktop went fine, no problems at all. The installation went fine on the laptop but I can't activate, error 23 - License number already being used. Can you help? Many thanks.

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  • Official Nitronaut

Hi @Gangledore,

Thank you for reaching out to us through our Community Forums!

I have made an adjustment on your Nitro Pro 12 license. 
Please check the activation again and let me know how it goes. 

Kind regards,
 

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