Robin Eley Posted April 9, 2019 Report Share Posted April 9, 2019 IS there a compatibility issue with Windows 10 for Nitro 10? I've just upgraded my laptop and can no longer print to PDF in Nitro. Thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted April 9, 2019 Official Nitronaut Report Share Posted April 9, 2019 Hello Robeley, Please make sure you have the latest build of Nitro Pro 10 installed. The installers can be found here: http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000001632 Cheers! Link to comment Share on other sites More sharing options...
Robin Eley Posted April 18, 2019 Author Report Share Posted April 18, 2019 Will my Serial for Nitro 10 work with Nitro 12??? Thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 18, 2019 Official Nitronaut Report Share Posted April 18, 2019 Hello @Robeley, It will not work. If you installed Nitro Pro 12 and entered your Nitro Pro 10 serial number, you will get '-22 Error Wrong License Number' error message. It means the serial number you are trying to activate is for a different version of Nitro Pro. Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
Robin Eley Posted May 16, 2019 Author Report Share Posted May 16, 2019 I am running Nitro 10 and it does not appear as a print option to create a PDF, I have recently changed to a Windows 10 machine. Any thoughts? Link to comment Share on other sites More sharing options...
Robin Eley Posted May 16, 2019 Author Report Share Posted May 16, 2019 I try to re-install the printer virtual drivers and it fails... I have Admin rights. Any thoughts? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 16, 2019 Official Nitronaut Report Share Posted May 16, 2019 Hi @Robeley, Thanks for your response and patience. If you go to Control Panel > Hardware and Sound > Devices and Printers, do you see a Nitro PDF Creator 10 installed? When you attempted to reinstall our virtual printer, did you use our Support Tools? What build of Nitro Pro 10 are you working with at the moment? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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