mehmet.tiras@atasterminal. 0 Report post Posted April 9, 2019 (edited) Hi, Our user is using Nitro-pro8_x64. After that, our user turned off his work and we had to format his old computer before turning off the old computers. When you installed software on your newborn computer, it did not accept the license number. Send a message "" Please enter a valid serial number. "What should we do in this order? We expect your answer as soon as possible ... Licance: 2***************** Hüseyin Doğan Edited April 9, 2019 by Leslie V. Confidential information edited Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted April 9, 2019 Hello Mehmet, Thanks for reaching out to us! The serial number you provided is incorrect. Unfortunately, I cannot locate the correct one using the information you provided. You can send me via direct message the following information so we can look up your account. 1. First and last name of purchaser 2. Email address used purchase Nitro 3. Order reference number Cheers! Share this post Link to post Share on other sites
mehmet.tiras@atasterminal. 0 Report post Posted April 10, 2019 Hello Leslie V. , I shared my information with your message. Thanks in advance for your help Cheers! Mehmet TIRAŞ mehmet.tiras@atasterminal.com Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted April 10, 2019 Hi Mehmet, I responded to that direct message. Cheers! Share this post Link to post Share on other sites