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Last used file/folder not remembered


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Just upgraded to Nitro PDF Pro 12 but when using Open/Save As/Combine the browse folder opens to my documents folder.  In preferences, I have selected "Always us last locations in 'Open' and 'Save As' dialog boxes (Excludes Worksite)" and even after closing/reopening program, restarting etc. it still doesn't remember my last folder and always opens to my document folder.  Very annoying behaviour.  Any solutions?  Thanks.

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Allain Umailin

Hello @Chad,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you, could you please provide the build of Nitro Pro are you working with?

You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 12.X.X.X, e.g. or you can go to Control Panel > Programs and Features.

Thank you very much in advance and I am looking forward to hearing back from you. 

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