srj Posted April 18, 2019 Report Share Posted April 18, 2019 Simply says Nitro Pro Setup Wizard has failed On the orange wizard box. A button at the bottom to Finish. This is an install on a new laptop. Never had Nitro and never gets to a point to ask about serial number. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 18, 2019 Official Nitronaut Report Share Posted April 18, 2019 Hello @srj, Thank you for reaching out to us through our Community Forums! Before continuing, I should let you know that we no longer support Nitro Pro 10 or older. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy As a courtesy and in order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro 10? This matters because our business installers are different from the online ones. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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