Jump to content
DavidGS

Print driver not availabile

Recommended Posts

DavidGS

I had to reinstall Nitro Pro (after deactivating it), but now the Nitro Pro print driver is not shown under printers. I thought it installed automatically. Please advise if there is a solution. Using Windows 10 and Nitro Pro 8.

Thanks!

Share this post


Link to post
Share on other sites
Leslie V.

Hello @DavidGS,

Thanks for reaching out to us through our Community Forums!

Unfortunately Microsoft has changed the way the 'Print Spooler' works in Windows 10.
Because of this Nitro Pro 8 cannot be supported on Windows 10.

The PDF Creator built into Nitro Pro 8 will not work properly.
Though other functions should remain usable.

You have three options from here:

1. You could upgrade to Nitro Pro 12: https://www.gonitro.com/pro/upgrade

2. You could install Nitro Pro 12 as a trial (alongside your current installation), just to use the PDF creator.
The Creator will remain after the trial has finished.

3. You could install our alternative PDF creator, PrimoPDF: http://www.primopdf.com/

Hope that helps!

Share this post


Link to post
Share on other sites
DavidGS

interesting. I know it worked before I rebuilt my laptop. Perhaps I installed the wrong version. How can I tell what the latest version is that I purchased and what is the earliest version that uses the correct PDF Creator?

Thanks!

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×

Important Information

By using this site, you agree to our Terms of Use.