Nitro Pro 12 Saving to Sharepoint

[Derek Phillibert]

Hello,

I have user having issues saving a PDF back into SharePoint after making changes. They receive the following error "The Document SharePoint 365 : \\filepath\filename.pdf could not be saved. Please Contact Nitro Support for assistance. Error code: 0v40000003"

The user accesses SharePoint directly through Nitro not via a web browser.

If we access SharePoint via a web browser, download it, make changes, save it, re-upload, it is fine.

It is not isolated to a specific document.

I ran a repair on Nitro and the issue persisted.

I restarted the user's machine and the issue persisted.

Nitro Version is Nitro Pro 12.11.0509

They are running Windows 10 Pro 64-bit build 1803.

Any help is appreciated!!

Derek

[Allain Umailin]

Hello @Derek Phillibert,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, I just replied to your support ticket.

For better case handling, kindly respond through the support case.

Cheers!