Rob1000 Posted April 26, 2019 Report Share Posted April 26, 2019 This likely has to do with protections, but there is no documentation or help I can find on this anyhwhere in the nitropro website or google. I receive documents to countersign from clients. If they electronically sign, when I open in nitropro I can't use quick sign or digital signatures. Sometimes I can print the document into nitropro from nitropro and I can then sign, but most often all I get is a checkmark pen picture in the document. Can I countersign a document in nitropro that has a digital signature like I used to in my previous product? Right now I have to print, manually sign and rescan to email back to my customers. Would love a workaround or an understanding of the design intention. R Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 26, 2019 Official Nitronaut Report Share Posted April 26, 2019 Hello @Rob1000, Thank you for reaching out to us through our Community Forums! To further assist you with your concern, we created a support ticket on your behalf and a colleague of mine already sent you an email. For better case handling, please respond through the support case for follow-up questions about your concern. Cheers! Link to comment Share on other sites More sharing options...
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