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Nitro Pro 7 works okay on my new PC, which runs on Windows 10.   However, Nitro PDF Creator 2 is not listed as a printer when I try to create a PDF from a document in another app (e.g. MS Word).   Does anyone know how to overcome this problem?

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  • Official Nitronaut

Hello @Chitinman50,

Thanks for contacting Nitro!

Unfortunately Microsoft has changed the way the 'Print Spooler' works in Windows.
Because of this Nitro Pro 7 cannot be supported on Windows.

The PDF Creator built into Nitro Pro 7 will not work properly.
Though other functions should remain usable.

You have three options from here:

1. You could upgrade to Nitro Pro 12: https://www.gonitro.com/pro/upgrade

2. You could install Nitro Pro 12 as a trial (alongside your current installation), just to use the PDF creator.
The Creator will remain after the trial has finished.

3. You could install our alternative PDF creator, PrimoPDF: http://www.primopdf.com/

Hope that helps!

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