Chitinman50 Posted April 27, 2019 Report Share Posted April 27, 2019 Nitro Pro 7 works okay on my new PC, which runs on Windows 10. However, Nitro PDF Creator 2 is not listed as a printer when I try to create a PDF from a document in another app (e.g. MS Word). Does anyone know how to overcome this problem? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted April 29, 2019 Official Nitronaut Report Share Posted April 29, 2019 Hello @Chitinman50, Thanks for contacting Nitro! Unfortunately Microsoft has changed the way the 'Print Spooler' works in Windows. Because of this Nitro Pro 7 cannot be supported on Windows. The PDF Creator built into Nitro Pro 7 will not work properly. Though other functions should remain usable. You have three options from here: 1. You could upgrade to Nitro Pro 12: https://www.gonitro.com/pro/upgrade 2. You could install Nitro Pro 12 as a trial (alongside your current installation), just to use the PDF creator. The Creator will remain after the trial has finished. 3. You could install our alternative PDF creator, PrimoPDF: http://www.primopdf.com/ Hope that helps! Link to comment Share on other sites More sharing options...
Chitinman50 Posted April 29, 2019 Author Report Share Posted April 29, 2019 Thank you very much for this helpful advice, Leslie. Link to comment Share on other sites More sharing options...
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