Nitro TRIAL Error: Security Bypass Attempted - product must be reauthorized

[Xelys Support]

Hello,

We installed the Nitro Pro TRIAL product 6 days ago. The trial states it would be good for testing for 14 days. We are at day 6 and getting this Error: Security Bypass Attempted - product must be reauthorized  error. After looking on your forums, I only found a post resolved by the user itself stating to download the "alternate licensing activator" and re-enter the licence key.. but as we are on a trial we do not have a key. We tried to uninstall/reinstall and cleaning the registry keys, but to no available. Anything that can be done with this, other than looking at another brand/product?

Thanks

 

 

[Allain Umailin]

Hello @Xelys Support,

Thank you for reaching out to us through our Community Forums!

This error occurs when the clock on your system has been changed in a way that is causing a date error with our activation service.

Since you are using a trial of Nitro Pro, have you tried uninstalling and reinstall the program?

If that did not help, please go to Help tab > About Nitro Pro > Activate > Advanced and provide its Installation ID.

Thank you very much in advance and I am looking forward to hearing back from you. 

[Xelys Support]

Thanks for your reply AllainU,

As it is, we cannot even open the program as every time we try to do it, we have the pop-up regarding the security attempt and that's all. Must be noted that the product was installed on a terminal server, and the clock changes dynamically with users connecting from different time zones... So this would be the issue I guess seeing your statement? I can we circumvent this issue?

 

Thanks

[Elaine Hall]

I am also getting this error after an install. It wont let you get to activation to even open the program. Can someone help me?