jasonocrt Posted May 9, 2019 Report Share Posted May 9, 2019 Hello, I have contacted two Nitro agents directly, one had assisted with apparently rectifying the problem and adjusting the license, however since then, the problem has arisen again, I have contacted that agent back with no reply for 7 days now. I have contacted another agent 2 days ago and still no word. Can someone please PM me in regards to this issue asap. Thank you Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted May 9, 2019 Official Nitronaut Report Share Posted May 9, 2019 Hello @jasonocrt, Thanks for reaching out to us! Please send me a direct message with your serial number. Thanks! Link to comment Share on other sites More sharing options...
Rob Powell Posted May 9, 2019 Report Share Posted May 9, 2019 Nitro Pro I purchased last year is now in "Trial Mode" when signed on today. I didn't do anything different and sent a request to customer support this morning. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted May 9, 2019 Official Nitronaut Report Share Posted May 9, 2019 Hello @Rob Powell, Thanks for reaching out to us! I couldn't locate your serial number, can you please send me a direct message with it so I can check? Thanks! Link to comment Share on other sites More sharing options...
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