Embedded Font Not Working

[Nicholas Smith]

Hi.

A colleague has tried using a custom font - Gibson Regular - and has used the embedded font option (I can see the Embedded Fonts are there in the Nitro PDF document where it is created).

If I (or others) receive the document, you cannot see the characters in the same font unless I manually install the custom font on my PC.

Please can someone assist?

Thanks.

[Leslie V]

Hello @Nicholas Smith,

Thanks for posting here!

Please provide us with the file and the exact build of Nitro Pro that you are using. You can retrieve this information by going to the Help tab> About Nitro Pro.

Cheers!

[Nicholas Smith]

 

On 5/10/2019 at 8:19 PM, Leslie V. said:

Hello @Nicholas Smith,

Thanks for posting here!

Please provide us with the file and the exact build of Nitro Pro that you are using. You can retrieve this information by going to the Help tab> About Nitro Pro.

Cheers!

Hi.

I have tried the latest - 12.12.1.522 - and the embed option is ticked next to the font.

The font is not listed under document properties/font though.  

I have tried previous versions and the font was listed in document properties but the issue was unchanged.

Thanks.