Jump to content
Sign in to follow this  

Fonts not showing in Nitro v11 & v12

Recommended Posts



On a couple of our laptops which have either Nitro 11 or 12 installed, when the users create a new pdf document our corporate font is not listed, specifically Gotham fonts. We have installed the font via Control Panel -> Fonts.


Has anyone experienced this?





Share this post

Link to post
Share on other sites

Hello @kpairswift,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the following?:
-Nitro Pro builds (format is 1X.X.X.X, e.g. and your users are working with. You can find this out by clicking on 'About Nitro Pro' under the Help tab or you can go to their Control Panel > Programs and Features.
-Does this happen with every file with Gotham fonts? If it is a single file, please send us the sample file (with sensitive information extracted) so I can replicate it on my end. To send me the sample file, hover your mouse on top of my name 'AllainU' and select 'Message'.
-Copies of your corporate Gotham fonts.

Thank you very much in advance and I am looking forward to hearing back from you. 

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  


Important Information

By using this site, you agree to our Terms of Use.