Jump to content

deactivate/ activate serial number


ContrJua
 Share

Recommended Posts

I have a problem to activate my Nitro Pro on a new computer, I finded and desactivated the licence from nitro protal, but when tryed to activate is displyed a message with -23:Error - License number already used. could you help me please?

 

Thank you

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @ContrJua,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro.

Thank you very much in advance and I am looking forward to hearing back from you. 

Link to comment
Share on other sites

Hi i am also having the same issue. The license were already there when i install nitro pro 11. i try to remove it but not able to. Thanks.

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @ShawnChan,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro 11.

I need to know the exact key because upon checking our records, I can see your account has multiple licenses with different serial numbers.

Thank you very much in advance and I am looking forward to hearing back from you. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.