Jump to content
Nitro Cloud is now Nitro Sign! ×
Sign in to follow this  
Brandon V

Upgraded License Not Upgrade

Recommended Posts

Brandon V

Hi,

We upgraded all of our licenses from Nitro 11 to Nitro 12 back in January. One of these licenses was not in use and upon activating this week it has not been upgraded. We have the receipts to show that we did indeed upgrade the license.

Thanks,

Brandon

Share this post


Link to post
Share on other sites
AllainU

Hello @Brandon V,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide a copy of the receipt when when upgraded from v11 to v12?

Thank you very much in advance and I am looking forward to hearing back from you. 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.