Jump to content
  • 0

Software Hang Problem


Syed Sajjad Haider
 Share

Suggestion

1 reply to this suggestion

Recommended Posts

  • 0
  • Official Nitronaut
Reymund G.

Hi @Syed Sajjad Haider,

Thank you for reaching out to us through our Community Forums!

Please provide details to the following so we can further troubleshoot the issue:

• What version/build of Nitro Pro are you currently using (found under, "Help > About Nitro" ex: 12.x.x.x)
• Please send us a copy of the file, through private message, that causes the Nitro Pro to hang so we can take a look. 
• Do you know how the PDF document is created?
• Are there any pattern on your workflow that causes the application to hang? Or, the issue starts right after your open the file?

I look forward to hearing back from you.

Kind regards, 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.