aua Posted May 20, 2019 Report Share Posted May 20, 2019 Hi guys, just downloaded the trial version. It looks really nice and I´m really thinking about quitting acrobat. But I have a problem printing. The paper print of the same document looks really worst in nitro when compared with acrobat. There are lines missing! It´s really strange. Same document, same printer, same settings... thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 20, 2019 Official Nitronaut Report Share Posted May 20, 2019 Hello @aua, Thank you trialing Nitro Pro and for reaching out to us through our Community Forums! In order for me to further assist you with your concern, would it be possible to provide a copy of the PDF file you are working it? Also, does your printer has the latest software / driver installed? What is the make / model of your printer? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
aua Posted May 21, 2019 Author Report Share Posted May 21, 2019 Hi again, we tried with our 2 printers, in both we had a similar problem. Epson L755 and HP Designjet T620. It´s really a simple calendar... How can I send you? Link to comment Share on other sites More sharing options...
aua Posted May 21, 2019 Author Report Share Posted May 21, 2019 and drivers are updated... Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 21, 2019 Official Nitronaut Report Share Posted May 21, 2019 Hello @aua, Thanks for this information and my apologies for this inconvenience. To send me the sample file, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
aua Posted May 24, 2019 Author Report Share Posted May 24, 2019 Hi AllainU, any results on our printing problem? thanks! On 5/21/2019 at 4:43 PM, AllainU said: Hello @aua, Thanks for this information and my apologies for this inconvenience. To send me the sample file, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
aua Posted May 28, 2019 Author Report Share Posted May 28, 2019 Hi again Allain, any clues? regards Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 29, 2019 Official Nitronaut Report Share Posted May 29, 2019 Hello @aua, Thanks for your follow-up message. I just sent you a private message with regards to your concern. Cheers! Link to comment Share on other sites More sharing options...
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