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aua

printing problems

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aua

Hi guys, just downloaded the trial version. It looks really nice and I´m really thinking about quitting acrobat. But I have a problem printing. The paper print of the same document looks really worst in nitro when compared with acrobat. There are lines missing! It´s really strange. Same document, same printer, same settings...

thanks

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AllainU

Hello @aua,

Thank you trialing Nitro Pro and for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, would it be possible to provide a copy of the PDF file you are working it?

Also, does your printer has the latest software / driver installed? What is the make / model of your printer?

Thank you very much in advance and I am looking forward to hearing back from you. 

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aua

Hi again, we tried with our 2 printers, in both we had a similar problem. Epson L755 and HP Designjet T620. It´s really a simple calendar... How can I send you?

Edited by aua

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AllainU

Hello @aua,

Thanks for this information and my apologies for this inconvenience.

To send me the sample file, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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aua

Hi AllainU, any results on our printing problem?

thanks!

 

 

 

 

On 5/21/2019 at 4:43 PM, AllainU said:

Hello @aua,

Thanks for this information and my apologies for this inconvenience.

To send me the sample file, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

 

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AllainU

Hello @aua,

Thanks for your follow-up message.

I just sent you a private message with regards to your concern.

Cheers!

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