Jump to content
Sign in to follow this  
aua

printing problems

Recommended Posts

aua

Hi guys, just downloaded the trial version. It looks really nice and I´m really thinking about quitting acrobat. But I have a problem printing. The paper print of the same document looks really worst in nitro when compared with acrobat. There are lines missing! It´s really strange. Same document, same printer, same settings...

thanks

Share this post


Link to post
Share on other sites
AllainU

Hello @aua,

Thank you trialing Nitro Pro and for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, would it be possible to provide a copy of the PDF file you are working it?

Also, does your printer has the latest software / driver installed? What is the make / model of your printer?

Thank you very much in advance and I am looking forward to hearing back from you. 

Share this post


Link to post
Share on other sites
aua

Hi again, we tried with our 2 printers, in both we had a similar problem. Epson L755 and HP Designjet T620. It´s really a simple calendar... How can I send you?

Edited by aua

Share this post


Link to post
Share on other sites
AllainU

Hello @aua,

Thanks for this information and my apologies for this inconvenience.

To send me the sample file, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

Share this post


Link to post
Share on other sites
aua

Hi AllainU, any results on our printing problem?

thanks!

 

 

 

 

On 5/21/2019 at 4:43 PM, AllainU said:

Hello @aua,

Thanks for this information and my apologies for this inconvenience.

To send me the sample file, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

 

Share this post


Link to post
Share on other sites
AllainU

Hello @aua,

Thanks for your follow-up message.

I just sent you a private message with regards to your concern.

Cheers!

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×

Important Information

By using this site, you agree to our Terms of Use.