Daryl Pickens Posted May 20, 2019 Report Share Posted May 20, 2019 I tried to follow the instructions previously given to another user with same problem but I apologize as I do not know what I am missing. Setup Wizard fails...…..I was able to plug in my serial number...Deactivation was successful but when trying to install from link provided to other user same failure. I just purchased a new computer and only have Nitro 11 on my laptop and tablet. No problem if I need to delete one for my new computer. Thank you much for your help as I tried but just couldn't get it....I have my receipts and info from purchase Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted May 21, 2019 Official Nitronaut Report Share Posted May 21, 2019 Hello @DLP, Thanks for reaching out to us! Please try the solution here: I hope that helps! Link to comment Share on other sites More sharing options...
Daryl Pickens Posted May 21, 2019 Author Report Share Posted May 21, 2019 Thank you Leslie but these are the instruction I already followed. Just to be sure I clicked on the 64 bit download and proceeded again….same problem…..premature setup has stopped.. Link to comment Share on other sites More sharing options...
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