Jump to content
Sign in to follow this  
Al-jouf Kindong

Nitro Pro 9&10 Setup Wizard ended prematurely

Recommended Posts

Al-jouf Kindong

Hi All

We are trying to install Nitro pro 9 and 10 another laptop with new users but it keeps telling "Nitro Pro 10 Setup Wizard ended prematurely" because of an error.

hope you can help us.

thanks

Share this post


Link to post
Share on other sites
AllainU

Hello @Al-jouf Kindong,

Thank you for reaching out to us through our Community Forums!

Are you installing your Nitro Pro 9 and 10 on new machines with Windows 10 operating systems? If yes, does it have the hidden WindowsApps folder inside C:\Program Files directory?

Also, I should let you know that we no longer support Nitro Pro 10 or older. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy

And please take note that both products are not designed to work with Windows 10 systems as per their Release Notes below:

http://install.nitropdf.com/pro10/en/nitro-pro-10.pdf
http://install.nitropdf.com/pro9/en/nitro-pro-9.pdf

If you prefer staying in these versions, please refer to this article: http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000003265

Thanks for choosing Nitro and I hope this helps!

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×

Important Information

By using this site, you agree to our Terms of Use.