Ricardoza Posted May 23, 2019 Report Share Posted May 23, 2019 Hi im unable to active my nitro pro 11 on my new PC after de-activating it on my old Pc error 23 , i have tried the activation portal but had no luck. Please assist Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 23, 2019 Official Nitronaut Report Share Posted May 23, 2019 Hello @Ricardoza, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro 11? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 24, 2019 Official Nitronaut Report Share Posted May 24, 2019 Hello @Ricardoza, Thank you for providing your Nitro Pro serial number. I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
Rob Nicholson Posted May 25, 2019 Report Share Posted May 25, 2019 (edited) Common problem I'm afraid and has been for the four years we've been using Nitro Pro 😞 In fact, just look at the recent posts here and how many are about activation? This must be costing you a fortune... Edited May 25, 2019 by Rob Nicholson Link to comment Share on other sites More sharing options...
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