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Activation Error on new Pc


Ricardoza
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Hi 

im unable to active my nitro pro 11 on my new PC after de-activating it on my old Pc 

error 23 , i have tried the activation portal but had no luck. Please assist 

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  • Official Nitronaut
Allain Umailin

Hello @Ricardoza,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro 11?

Thank you very much in advance and I am looking forward to hearing back from you. 

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  • Official Nitronaut
Allain Umailin

Hello @Ricardoza,

Thank you for providing your Nitro Pro serial number.

I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.

Thanks for choosing Nitro Pro and I hope this helps!

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Rob Nicholson

Common problem I'm afraid and has been for the four years we've been using Nitro Pro 😞

In fact, just look at the recent posts here and how many are about activation? This must be costing you a fortune...

Edited by Rob Nicholson
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