Ricardoza 0 Report post Posted May 23, 2019 Hi im unable to active my nitro pro 11 on my new PC after de-activating it on my old Pc error 23 , i have tried the activation portal but had no luck. Please assist Share this post Link to post Share on other sites
AllainU 0 Report post Posted May 23, 2019 Hello @Ricardoza, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro 11? Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
AllainU 0 Report post Posted May 24, 2019 Hello @Ricardoza, Thank you for providing your Nitro Pro serial number. I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites
Rob Nicholson 1 Report post Posted May 25, 2019 (edited) Common problem I'm afraid and has been for the four years we've been using Nitro Pro 😞 In fact, just look at the recent posts here and how many are about activation? This must be costing you a fortune... Edited May 25, 2019 by Rob Nicholson Share this post Link to post Share on other sites