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activation


jenn

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I had a computer crash with Nitro 11 on it.  I installed pro on the new computer and the activation code will not work with the nitro pro version.  I have 2 activations.  help!!

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Allain Umailin

Hello @jenn,

Thank you for reaching out to us through our Community Forums!

Unfortunately, I am unable to pull-up your account using your email address.

In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro?

Thank you very much in advance and I am looking forward to hearing back from you. 

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