Jump to content
Rarnone

please help! trouble flattening PDF

Recommended Posts

Rarnone

hey all,

I'm not sure if I picked the correct forum for this but it will at least be a start.

So I created a fillable PDF for my job and when I go to send the PDF to other people we don't want anyone to make changes, but every time I do a "save as flattened PDF" all of the text that I fill out stays correct but all of the boxes I checked just disappear, any ideas?

I've tried to optimize the document, I've merged all the layers but still nothing.

let me know what you think, also is there a way I can attach the fillable PDF so you all can see it?

thanks,

Rob

 

 

Share this post


Link to post
Share on other sites
Leslie V.

Hello @Rarnone,

Thanks for posting here!

This is a known bug and our team has already created a bug case and escalated to our Product team for further review.

No ETA yet for the fix though. I apologize for the inconvenience.

A workaround you can try is to print the form to PDF again using the PDF creator or use the protect tools to secure the file.

I hope that helps!

Share this post


Link to post
Share on other sites
Rarnone

hey @Leslie V.,

that's a real bummer :( alright I will keep an eye out for any updates.

We will make it work for now!

Thanks for the quick response!

 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.