dunneg Posted May 29, 2019 Report Share Posted May 29, 2019 Trying to activate Nitro12 on new computer, but do not have activation code, only user email and password login. Subscription should be up to date. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 29, 2019 Official Nitronaut Report Share Posted May 29, 2019 Hello @dunneg, Thank you for reaching out to us through our Community Forums! I am afraid I am unable to find a purchase under your email address. In order to help you with your request, can you please send me a private message and provide the following information?: -The full name and address of the purchaser -The email address used to purchase Nitro Pro. -A copy of the order invoice. If you purchased this directly through our online store, I will be able to find a record of this. If you purchased through a reseller of Nitro, you will need to contact them directly as we do not have records of their purchases. Looking forward to hearing back from you soon. Link to comment Share on other sites More sharing options...
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