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No Activation Key


dunneg
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Trying to activate Nitro12 on new computer, but do not have activation code, only user email and password login. Subscription should be up to date.

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  • Official Nitronaut
Allain Umailin

Hello @dunneg,

Thank you for reaching out to us through our Community Forums!

I am afraid I am unable to find a purchase under your email address. In order to help you with your request, can you please send me a private message and provide the following information?:

-The full name and address of the purchaser
-The email address used to purchase Nitro Pro.
-A copy of the order invoice.

If you purchased this directly through our online store, I will be able to find a record of this. If you purchased through a reseller of Nitro, you will need to contact them directly as we do not have records of their purchases. 

Looking forward to hearing back from you soon.

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