Chas Posted May 29, 2019 Report Share Posted May 29, 2019 Attempting to purchase an upgrade from Nitro Pro V10 to V12. Receiving this message: We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 29, 2019 Official Nitronaut Report Share Posted May 29, 2019 Hello @Chas, Thank you for reaching out to us through our Community Forums! I just made an adjustment on your license, so please try upgrading it again to Nitro Pro 12 with a discounted rate. Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
Chas Posted May 29, 2019 Author Report Share Posted May 29, 2019 That Worked. Thanks for your help! Link to comment Share on other sites More sharing options...
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