Chas 0 Report post Posted May 29, 2019 Attempting to purchase an upgrade from Nitro Pro V10 to V12. Receiving this message: We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue. Share this post Link to post Share on other sites
AllainU 0 Report post Posted May 29, 2019 Hello @Chas, Thank you for reaching out to us through our Community Forums! I just made an adjustment on your license, so please try upgrading it again to Nitro Pro 12 with a discounted rate. Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites
Chas 0 Report post Posted May 29, 2019 That Worked. Thanks for your help! Share this post Link to post Share on other sites
