Cerberus1956 0 Report post Posted May 31, 2019 (edited) Old computer crashed and trying to move Niro Pro 11 to this new computer. I had one more available usage, but I may have deactivated by mistake in trying to transfer and now it want let me r***************t is my email ty Edited May 31, 2019 by Leslie V. Confidential information edited Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted May 31, 2019 Hello @Cerberus1956, Thank you for posting on our Community Forums! Your serial number is ready for reactivation. Please try again. If that does not work still, please send us a screenshot of the error message. Thanks! Share this post Link to post Share on other sites
Cerberus1956 0 Report post Posted May 31, 2019 ty Leslie I have tried this to do this several timers and I am extremely frustrated I use Nitro Pro 11 daily as an inspector I had to download a 14 day trial for my inspections So will that interfere and can u give me the right web address or download site ty Share this post Link to post Share on other sites
Cerberus1956 0 Report post Posted June 1, 2019 I temporarily downloaded Nitro Pro 12 14 day trail Do I need to delete that? when I try to download my Nitro Pro 11 it says I already have a newer version I use this daily, so I want to know what to do about the temporary 14 day trial of Nitro Pro 12 I have on my computer now anyway you can do remote assist or control where u can see what my problem is ty Share this post Link to post Share on other sites
Cerberus1956 0 Report post Posted June 3, 2019 Hello, can you help me please with this problem Share this post Link to post Share on other sites
Cerberus1956 0 Report post Posted June 3, 2019 On 5/31/2019 at 10:05 AM, Leslie V. said: Hello @Cerberus1956, Thank you for posting on our Community Forums! Your serial number is ready for reactivation. Please try again. If that does not work still, please send us a screenshot of the error message. Thanks! On 5/31/2019 at 11:57 AM, Cerberus1956 said: ty Leslie I have tried this to do this several timers and I am extremely frustrated I use Nitro Pro 11 daily as an inspector I had to download a 14 day trial for my inspections So will that interfere and can u give me the right web address or download site ty Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted June 11, 2019 Hello @Cerberus1956, You can find the Nitro Pro 11 installers here: https://www.gonitro.com/nps/product-details/downloads I hope that helps! Share this post Link to post Share on other sites