wmhickman 0 Report post Posted June 1, 2019 Zero activations but cannot activate product. -23:Error is what I get. I went to https://licenses.gonitro.com/prd/portal and it did not help. Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted June 3, 2019 Hi @wmhickman, Thanks for posting on our Community Forums! I have made some changes on my end for you to be able to successfully activate. Please try to activate again using the same serial number and let me know how it works for you. Cheers! Share this post Link to post Share on other sites
Lucianacalvin 0 Report post Posted June 3, 2019 Hello, I am unable to activate the license even though it is showing 2 activation available. Already tried to uninstall it and reinstall it multiple times. Appreciate your help! Share this post Link to post Share on other sites
wmhickman 0 Report post Posted June 3, 2019 It worked after Kelvin V. fixed it. Thanks Kelvin. Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted June 5, 2019 Hi @wmhickman, I'm glad to hear that and you are most welcome! Have a good one! Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted June 5, 2019 Hi @Lucianacalvin, Thanks for posting on our Community Forums! Can you please direct message me the serial number you are trying to use? Are you also getting Error 23? Cheers! Share this post Link to post Share on other sites