brednjam Posted June 2, 2019 Report Share Posted June 2, 2019 I entered by serial number correctly at https://www.gonitro.com/support/upgrade but received the following message: "We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue." Jim Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted June 3, 2019 Official Nitronaut Report Share Posted June 3, 2019 Hi @brednjam Jim, Thanks for posting on our Community Forums! I'll sort this out. Kindly direct message me the serial number you are trying to use. Cheers! Link to comment Share on other sites More sharing options...
brednjam Posted June 3, 2019 Author Report Share Posted June 3, 2019 How do I direct message you without posting to everyone? Link to comment Share on other sites More sharing options...
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