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Upgrade from V11 to V12


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I entered by serial number correctly at https://www.gonitro.com/support/upgrade but received the following message:  "We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue."



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  • Official Nitronaut
Kelvin B. Villarin

Hi @brednjam Jim,

Thanks for posting on our Community Forums!

I'll sort this out. Kindly direct message me the serial number you are trying to use.



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