brednjam 0 Report post Posted June 2, 2019 I entered by serial number correctly at https://www.gonitro.com/support/upgrade but received the following message: "We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue." Jim Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted June 3, 2019 Hi @brednjam Jim, Thanks for posting on our Community Forums! I'll sort this out. Kindly direct message me the serial number you are trying to use. Cheers! Share this post Link to post Share on other sites
brednjam 0 Report post Posted June 3, 2019 How do I direct message you without posting to everyone? Share this post Link to post Share on other sites
