ted corrigan Posted June 4, 2019 Report Share Posted June 4, 2019 Trying to see what upgrades are available and cut and paste serial number from programme but will not recognise number. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted June 4, 2019 Official Nitronaut Report Share Posted June 4, 2019 Hello @ted corrigan, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro you want to upgrade? This matters because our business installers are different from the online ones. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
ted corrigan Posted June 5, 2019 Author Report Share Posted June 5, 2019 Number 234600-xxxxxx-xxxxxx Version 12.0.0.112 Regards Ted Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted June 5, 2019 Official Nitronaut Report Share Posted June 5, 2019 Hello @ted corrigan, Thanks for providing your Nitro Pro 12 serial number. I believe you are receiving that error message because you visited our Upgrade Portal and entered your Nitro Pro 12 serial number. Kindly note to get the latest build for the same version, you can just visit this page https://www.gonitro.com/nps/product-details/downloads Cheers! Link to comment Share on other sites More sharing options...
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