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TheTexasEwok09

Max number of license used

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TheTexasEwok09

Hello, Nitro Community I was wondering if there was a way to cancel all activations and start fresh as I am IT help desk provider. All of the activations have been used but my predecessor did not take down who has what on what computer as I have replaced a few a computer due to HDD failure it seems some had an active copy on them. As I am not able to manually do this due to the computer not booting up. Any help would be greatly appreciated.

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AllainU

Hello @TheTexasEwok09,

Thank you for reaching out to us through our Community Forums!

Before I can further assist you, could you please send me a private message and provide the serial number of your Nitro Pro?

Thank you very much in advance and I am looking forward to hearing back from you. 

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